In this video from oorail.com we take an inside look at how Hornby handles pre-ordering of new products. Hornby are often the scapegoats for product delays, canceled pre-orders and general product availability issues. In this video we'll explain exactly how Hornby handles pre-orders, why delays happen, how cuts are made when there is not enough inventory to fill pre-orders and why some resellers don't stock certain models. We also provide some tips about how to avoid disappointment...